Reference

Privacy Policy

We collect and process information when you create an account, make deposits through bKash, Nagad or Rocket, and interact with our lobby. This policy explains what data we gather, how we use it, and the choices you have around your information.

Account dataPayment recordsDevice informationCookie preferencesAccess rights
RB77 Privacy Policy
SECURITY MEASURES

How We Protect Your Information

We use technical and operational safeguards to keep your account data secure. Passwords are hashed and never stored in plain text. Payment details pass through encrypted channels between your bKash, Nagad, or Rocket app and our processor. Session cookies expire after inactivity to prevent unauthorized access if you leave your device unlocked.

Encrypted Connections

All traffic between your browser and our servers runs over HTTPS with TLS certificates. Payment confirmations from bKash, Nagad, and Rocket arrive through secure callbacks that verify transaction authenticity before updating your balance.

Cookie Management

We place session cookies to keep you logged in, preference cookies to remember your language choice, and analytics cookies to track which game categories attract the most sessions. You can disable non-essential cookies in your browser settings.

Data Retention

We keep account records, transaction logs, and game-session history for as long as your account is active and for a defined period afterward to satisfy audit and dispute-resolution requirements in regions where our service operates.

Access and Deletion

You can request a machine-readable export of your data, ask us to correct inaccuracies, or close your account and request deletion. Contact support with your registered mobile number to verify identity before we process the request.

DATA REQUESTS

How to Reach Us About Privacy

If you want to review the personal data we hold, correct an error in your account information, or request deletion after closing your account, contact our support team through any of these channels. Response times vary by request type; straightforward queries usually receive a reply within one business day.

Team online

Live Chat

Open the chat widget in the account dashboard to ask about data access, correction, or deletion. Our team can pull up your records and explain what information we store while you wait.

Email Support

Send your privacy request to our support address with your registered mobile number and a brief description of what you need. We will verify your identity before releasing or modifying account data.

Account Settings

Log in and navigate to the privacy tab under account settings to view cookie preferences, download a summary of your data, or initiate an account-closure request that triggers our deletion workflow.

Privacy Policy Questions

We collect your mobile number, email address, date of birth, and preferred currency during signup. Device data such as IP address, browser type, and operating system are logged each time you visit to serve the correct lobby version.

We record transaction timestamps, amounts, and wallet references to verify deposits, process withdrawals, and prevent fraud. Payment details themselves remain with your wallet provider; we see only confirmation callbacks that let us credit your account balance.

We share information with payment processors to complete transfers, with game studios to deliver live-dealer feeds, and with hosting providers who run our infrastructure. We do not sell your data to advertisers or brokers.

Yes. Contact support through live chat or email with your registered mobile number, and we will provide a machine-readable export of your account details, transaction history, and game-session logs after verifying your identity.

Log in, navigate to account settings, and initiate a closure request. Once we confirm the account has no pending transactions or disputes, we will deactivate it and schedule your data for deletion in line with our retention policy.

We place session cookies to keep you logged in, preference cookies for language and display settings, and analytics cookies to measure lobby traffic. You can disable non-essential cookies in your browser; session cookies are required for login.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.